Refund policy

💋 SLICKERY LUST — RETURNS & REFUNDS POLICY

At Slickery Lust, your satisfaction is always our priority — but due to the intimate nature of our products, we must maintain a strict hygiene and discretion policy for returns.

🖤 Eligibility for Returns

To be eligible for a return or replacement, the item must meet all of the following conditions:

• • The product is unopened, unused, and in its original packaging.
• • A request for return is made within 1–2 days of receiving your order.
• • The item was purchased and delivered within the Cayman Islands.

Due to health and safety reasons, we cannot accept returns on opened, used, or intimate products.

💌 How to Request a Return

• • Contact us within 1–2 days of receiving your package.
• • Message us via WhatsApp at 345-929-5878 or email slickerylust@gmail.com.
• • Include your order number, item name, and reason for return.
• • Once approved, our team will arrange a discreet pickup or exchange time.

💵 Refunds & Store Credit

• • Approved returns are eligible for store credit or replacement only.
• • No cash refunds are issued due to product sensitivity and hygiene laws.
• • Store credit will be issued once the returned item is inspected and approved.

⚠️ Damaged or Defective Items

If you receive a damaged or defective product, contact us immediately at 345-929-5878 within 24 hours of delivery. We’ll arrange a prompt inspection and replacement at no cost to you.

🚫 Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged:

• • All intimate and personal-use products
• • Lubricants, oils, and liquids
• • Clearance or promotional items
• • Gift cards or digital downloads

🚚 Local Delivery Returns

Returns are accepted for orders delivered within the Cayman Islands only. All return pickups are arranged discreetly under SL Mystique for customer privacy.